TBEST Services

No matter your location, TBEST can be configured for any transit agency within the US or internationally and  ServiceEdge Solutions professionals can guide your organization through the data configuration process and full implementation of the TBEST software.  As the software developer for FDOT, our company has the unique ability to not only efficiently configure TBEST for a local service area, but we can customize the TBEST software to address an agency’s unique data structure, reporting needs and analysis requirements.   

ServiceEdge Solutions - TBEST Services

  1. Initial Software Setup

    As TBEST is based in Florida, the pre-configured socio-economic data Land Use and pre-coded transit networks support Florida users. However, the TBEST software can be configured to be utilized at any transit agency within the US or internationally. ServiceEdge Solutions will produce a complete, validated base year model ready for model application, Title VI Analysis, Network Accessibility Analysis, Market Analysis, and system performance analysis. In addition, ServiceEdge Solutions will configure the TBEST data downloads to access specific agency datasets or data that is available for state-wide download.  

  2. Socio-Economic Data Development

    title VI

    Through our knowledge of TBEST databases and processes, ServiceEdge GIS professionals will accurately and efficiently configure source Census, American Community Survey, Parcel and Employment datasets to be compatible with TBEST. Our TBEST professionals will guide your organization through selecting local data sources which support model development and how additional data sources can be utilized to project current socio-economic data into the future.

  3. Model Calibration

    The TBEST transit planning framework allows for custom model calibration graphictestto any local service area. The ServiceEdge team has over 15 years of experience in calibrating TBEST models and will work with agency personnel to gather and process the required data to support the development of direct and transfer boardings equations for each TBEST time period. During the model calibration process, the team will determine the unique statistical relationship between transit service, accessibility, and socio-economic characteristics within the service area to create model equations which reflect system sensitivity to key transit demand indicators.

  4. Operational and Technical Support

    The ServiceEdge professional team can assist agencies in maximizing TBEST utilization for service and strategic planning. Our team can perform the following:

    • Model Validation
    • Scenario Development
    • Model Application
    • Title VI Analysis
    • Grant Applications
    • Mobility Analysis
    • Market Analysis
    • Model Maintenance and Socio-Economic Data Updates
  5. Training

    The ServiceEdge Team can provide a custom TBEST training sessions which fully examine TBEST concepts, functions and workflows. Whether the venue is in-person seminar training or immersive webinars, our team has conducted over 25 TBEST training sessions for a variety of clients and is prepared to educate agency staff in TBEST operations and maintenance.

  6. TBEST Software Customization

     As the TBEST developer for FDOT, ServiceEdge Solutions can provide custom TBEST software functionality for any implementing transit agency. Users can modify workflows, reports, and add custom tools to enhance TBEST core functions.


Through projects funded by the Florida Department of Transportation Public Transit Office, ServiceEdge Solutions professionals in conjunction with the Center for Urban Transportation Research (CUTR) developed the Transit Boardings Estimation and Simulation Tool (TBEST) software.  TBEST is a multi-faceted GIS-based modeling, planning and analysis software which integrates socio-economic, land use, and transit network data into a unique platform for scenario-based transit ridership estimation and analysis. 

TBEST scenarios include modifiable transit networks, service characteristics, fare policy, socio-economic growth parameters, transfer stations, stop amenities, park-n-ride and many socio-economic and land use variables.  To leverage transit agency investment in developing GTFS network files, the TBEST GTFS Interoperability tools provide a seamless interface to import and export GTFS networks.  

For more information, visit the TBEST website at: www.tbest.org